Ryviu: WhatsApp Chat allows you to connect with online store visitors seamlessly via WhatsApp. Follow this step-by-step guide to configure and optimize your chat widget.
From the Shopify App Store, search “Ryviu: WhatsApp Chat Button“.
Click Install button.
Click Install button again in the install pop-up in your Shopify admin.
Widget status: Turn "Show the WhatsApp button" on or off at any time.
WhatsApp account: Add your default phone number (including country code) to receive messages.
Messages: Set default Greeting messages and pre-filled customer text.
Visibility: Define page targeting (All pages, Product pages, Cart), device visibility (Desktop/Mobile), and active Business hours.
Button Styling: Choose button alignment (Bottom left or Bottom right), size (Small, Medium, Large), color, and text labels.
Click Behavior: Select between Direct WhatsApp redirection or displaying an Interactive Chat Window first.
Chat Window Features: Customize headers, enable FAQ quick-links, display Agent pickers, and collect buyer details using Pre-chat forms.
From Onlin Store > click Edit Theme.
Navigate to App embeds and toggle WhatsApp chat button on.
Click Save button.
If you have any questions or need assistance with setup, please contact our support team at [email protected] or check our step-by-step installation guides.
